Shipping & Return Policy
Shipping Policy
We aim to deliver your orders promptly and securely across all regions. Our shipping services include both domestic and international destinations with the help of our trusted courier partners.
Delivery Coverage
We deliver to urban, rural, and even remote areas, offering both standard and expedited options. Shipping times vary depending on your location and chosen shipping method.
Small Order Shipments
For small orders, we use reliable carriers and streamlined processes to ensure safe delivery. Expect delivery within the estimated timeframe provided at checkout.
Large Order Shipments
Large orders may ship in multiple packages. We offer tailored shipping options and provide tracking for each shipment. Please inspect your shipment upon arrival for accuracy and damage.
Tracking & Support
You can track your order via the tracking number sent to your email or from your account order history. If there’s any issue, contact our support team immediately.
Return Policy
We stand by the quality of our products. If you're not satisfied, we offer hassle-free returns under the conditions below.
Eligibility for Returns
Items must be returned within 7-14 days (depending on product type) from the date of delivery. Items must be unused, in their original packaging, and with all tags intact.
Non-returnable Items
Certain items such as perishable goods, custom-made products, and personal care items are not eligible for return unless defective.
Return Process
To initiate a return, contact our support team with your order number and reason for return. Once approved, we will guide you through the return steps.
Refunds
Refunds will be processed to the original payment method within 7–10 business days after we receive the returned item and verify its condition.
Exchanges
If you received a defective or incorrect product, we’ll replace it free of charge. For other exchanges, shipping charges may apply.